SHIPPING +

RETURNS

WANT IT FOR THE WEEKEND ORDER CUTOFF

Order before 10am (QLD Time) Wednesday to receive your order by the weekend. Only valid for Australian customers. Valid for city metro areas during peak periods and public holidays.

 

DOMESTIC (WITHIN AUSTRALIA) 

Australia

We offer FREE shipping on all Australian orders valued over AUD$99.00. 

For orders under AUD$99.00, we charge an AUD$12.50 flat fee.

All of our Australian orders are shipped using Sendle, with the exception of orders being delivered to PO Boxes. Please be aware that all orders being delivered to PO Boxes will be shipped with Australia Post’s Standard Service.

Orders received before 10:00am (Queensland time) will generally be dispatched on the same day, however, please allow up to 5 business days for dispatch during peak periods and public holidays.

Orders shipped using Sendle are generally delivered within 3 business days. Orders shipped to PO Boxes using Australia Post are generally delivered within 7 business days.

 

INTERNATIONAL

For orders under AUD$99.00, we charge a shipping fee of AUD$25.00

For orders over AUD$99.00, we charge a shipping fee of AUD$50.00

All of our orders sent to USA, Canada, and Mexico are shipped using Premium OS Courier Service. Please be aware that we cannot deliver to PO Boxes.

Orders will generally be dispatched within 1-2 business days, however, please allow up to 5 business days for dispatch during peak periods and public holidays. 

Orders shipped to USA, Canada, and Mexico using OS couriers are generally delivered within 7 business days.

All international orders sent Delivery Duty Unpaid (DDU), which means additional charges (duties and taxes) may be payable upon arrival in your country. For more information refer to the Duties and Taxes section below. 

INTERNATIONAL CUSTOMS CHARGES AND DUTIES

All international orders sent Delivery Duty Unpaid (DDU), which means additional charges (duties and taxes) may be payable upon arrival in your country. 

These charges are determined by your local customs authority. We are unable to estimate the amount of duties and taxes your package will incur. These charges are the responsibility of the customer and are not included in the cost of the order or any shipping charge that may apply to the order. Payment of these charges is necessary to release your order from your local customs authority. We suggest contacting your local customs authority if you are unsure of the applicable charges related to your order.

If you refuse to pay these charges your order may be returned (if it is economical to do so) or abandoned. If the order is returned, we will refund your order less any return freight costs incurred. If it is uneconomical for us to have your order returned your order may be abandoned and Youthh will not be held responsible for any loss as a result of this occurrence.